Privacy Policy

Introduction

Welcome to Toolyra. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

By using Toolyra, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Our Core Privacy Promise

We never store, share, or access your uploaded files. All processing happens securely in your browser or on our secure servers, and files are immediately deleted after processing.

Information We Collect

1. Information You Provide

When you use our services, we may collect the following information:

Contact information (name, email address) when you reach out to us through our contact form
Feedback and correspondence when you communicate with our support team
Survey responses and testimonials if you choose to participate

2. Automatically Collected Information

We automatically collect certain information when you visit our website:

Browser type and version
Device information (operating system, screen resolution)
IP address and general location (country/city level)
Pages visited and time spent on each page
Referring website or source
Date and time of your visit

3. Files and Content

Important Notice About Your Files

Files you upload for processing (images, PDFs) are processed securely and are NEVER permanently stored on our servers. They are automatically deleted immediately after processing is complete. We do not access, view, or share your files with any third parties.

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

To provide, operate, and maintain our tools and services
To process your files and deliver the requested outputs
To improve and optimize our service performance

Communication

To respond to your inquiries and provide customer support
To send you technical notices and service updates
To communicate about new features or tools (with your consent)

Analytics and Improvement

To analyze usage patterns and improve user experience
To monitor and analyze trends, usage, and activities
To detect, prevent, and address technical issues

Legal Compliance

To comply with applicable laws and regulations
To protect our rights, privacy, safety, or property
To enforce our terms and conditions

Data Security

We implement appropriate technical and organizational security measures to protect your information:

Security Measures

SSL/TLS encryption for all data transmission
Secure file processing with automatic deletion
Regular security audits and updates
Restricted access to personal information
Secure data centers with physical security
Regular backups of essential data (not user files)

Data Retention

User-uploaded files are deleted immediately after processing. Analytics and usage data are retained for up to 12 months. Contact form submissions are kept for customer service purposes and deleted after resolution of your inquiry or upon request.

Your Privacy Rights

You have certain rights regarding your personal information:

Access and Portability

Right to access your personal information we hold
Right to receive your data in a portable format

Correction and Deletion

Right to correct inaccurate or incomplete information
Right to request deletion of your personal data

Control and Objection

Right to object to processing of your information
Right to restrict certain processing activities
Right to withdraw consent at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

Third-Party Services

We may use third-party services for analytics and service improvements:

Analytics Services: To understand user behavior and improve our services
Cloud Infrastructure: For hosting and content delivery
Payment Processors: For any future premium features (currently all services are free)

These third parties have their own privacy policies and we encourage you to review them. We do not share your uploaded files with any third-party services.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date at the top
Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Quick Navigation